The email world | interesting articles

My personal blog

Racing Neurons Control Whether We Stop Or Go; Research Offers Insight Into Cause Of ADHD

Racing Neurons Control Whether We Stop Or Go; Research Offers Insight Into Cause Of ADHD In the children's game "red light green light," winners are able to stop, and take off running again, more quickly than their comrades. New research reveals that a similar race goes on in our brains, with impulse control being the big winner. (Read on Source)



SEO Chat Forums - Images in sitemap?

Date: April 30th, 2007 03:32 AM - Chris42 - Untitled Post: I think that images are most useful in connection to their context on a page. Thus, save yourself the effort to list them in your sitemap, Google will find the images sooner or later anyways as long as they appear on your site....


Best Employment Web site of 2007 to be Named by Web Marketing Association in Annual WebAward Competi

The Web Marketing Association announces the call for entries for its 11th annual international WebAward Competition for Web site development at http://www.07webaward.org. The Web Marketing Association will once again name the Best Employment Web site of 2007. (PRWeb Apr 30, 2007) Post Comment:Trackback URL: http://www.prweb.com/pingpr.php/WmV0YS1aZXRhLUluc2UtUHJvZi1NYWduLVplcm8=


Voltaire, HP and Intel Join Forces To Deliver Lowest Latency Over Reuters Market Data System (Busine

NEW YORK----Voltaire, a provider of grid backbone solutions, today announced that it is working with Reuters, HP, and Intel to provide the industry's highest performance, lowest latency solution for advanced trading.


Linux Foundation charts Linux's future

... Last week, more than 230 Linux leaders converged on Google's Mountain View, Calif. ... event a success. The group -- comprising kernel developers, distribution vendors, IHVs (independent hardware vendors), ...


Ramble Around the UNIX File System

Many directories in the UNIX file system serve a special purpose, and certain directories are named per long-standing convention. In this installment of the "Speaking UNIX" series, discover where UNIX stores important files.


Microsoft Targets Indian Student Market With $500 Vista PC

Microsoft will sell "affordable" Windows computers aimed at students in India, but the $500 price tag is more than what U.S. consumers might pay for a basic laptop. Microsoft, with chipmaker AMD and Zenith Computers, said the $500 "IQ PC" runs the most basic version of the Windows Vista operating system and comes packed with the Office suite and programs to help students practice English and prepare for exams.


BENOIT TRAGEDY - DR. ASTIN UNDER INVESTIGATION FOR INSURANCE FRAUD, WIFE OF LATE WRESTLER COMMENTS O

BENOIT TRAGEDY - DR. ASTIN UNDER INVESTIGATION FOR INSURANCE FRAUD, WIFE OF LATE WRESTLER COMMENTS ON INVESTIGATION WSB-TV out of Atlanta are reporting that Dr. Phil Astin, the doctor of Chris Benoit, is being investigated by Georgia's insurance fraud division. You can watch WSB's report on the latest development into the Benoit tragedy,which also contains an interview with Penny Bordeau-Durham, the wife of the late Mike "Johnny Grunge" ... (Read on Source)


Community sites - love em and hate em

Community sites - love em and hate em If you’ve ever owned a community-oriented site, you probably know that there are both pros and cons associated with them. From an SEO standpoint, they can be wonderful for creating rich, long-tail content, and building large sites based off the backs of the users themselves. However, administrating, managing, and maintaining community sites ... (Read on Source)


WRITER DUMPS HUBBY FOR TED

PULITZER prize-winning author Robert Olen Butler sent out an e-mail yesterday announcing that his wife had dumped him for billionaire Ted Turner. "Put down your cup of coffee or you might spill it," Butler, 62, wrote to his graduate students and...


Palm cancels first-generation Foleo

Palm founder Jeff Hawkins' "best idea ever" won't see the light of day, as the company has decided to cancel the poorly received Foleo.


The sad story of the hysterical uterus Posted By : Hanna G Ruby

A humorous historical look at the strange history of women's wombs, subjugated sexuality and hysteria, with an important final question.


Trulli adds to bad Q2 for home team.

Trulli adds to bad Q2 for home team. With Ralf Schumacher already sidelined after colliding with Sakon Yamamoto in the closing moments of Q1, Jarno Trulli was unable to lift spirits at Toyota after bowing out in the second session. (Read on Source)


Companies With Backdating Troubles Are Paying Astronomical Legal Fees

Perhaps no corporate scandal of recent years has created such wide-ranging troubles as the stock option backdating mess. Even if companies clean house, the disgraced executives can and do insist that their former employers keep paying their high-priced lawyers, thanks to indemnification contracts. According to securities filings, Mercury Interactive has spent $72 million on legal fees, KLA-Tencor has spent $36.8 million and Monster has shelled out $32 million. For Brocade, fees could reach $100 million.


Apple honors Al Gore on Nobel Prize

Gore, a member of Apple's board of directors, was honored with a simple message on Apple's home page Friday praising his work on climate-change education.


Video: CEO Yat Siu on the state of the Hong Kong Web Industry

Video: CEO Yat Siu on the state of the Hong Kong Web Industry Click To Play The kind Yat Siu the founder and CEO of Outblaze, a web conglomerate based in Hong Kong chats with me in his office. Just minutes before, he toured me around Cyberport, where I took many pictures of the amazing technology campus. I ask him about the state of the web industry in [...] (Read on Source)


The Lean Gene: Thinness Is An Inheritable Trait

Scientists find predisposition for skinny jeans is in the genes. Your friend can eat whatever she wants and still fit into her prom dress, but you gain five pounds if you just look at that chocolate cake. Before you sign up for Weight Watchers and that gym membership, though, you may want to look at some recent research and save yourself a few hundred dollars. A woman's waistline may have less to do with rigorous exercise and abstaining from sweets than it does with the genes of her parents.


The Planet Offers Free Backup, Discounted Data Protection & Firewalls (Business Wire via Yahoo! Fina

HOUSTON----The Planet, the global leader in IT hosting, today announced three new promotions that offer enhanced data protection and security for Planet Alpha dedicated server customers. cheap dedicated servers


Yahoo's Right Media, LucidMedia team up on contextual advertising (CNET)

CNET - Yahoo has struck an agreement with LucidMedia in a move to enhance contextual display advertising on its Right Media Exchange, the companies announced Tuesday.


Judge Blocks Access to Pirate Bay

The Pirate Bay cannot be reached in Italy after a judge's ruling barred ISPs in the country from accessing the file-sharing site.


Green news harvest: fuel-cell gadget charger, whiskey-powered iPod

Shai Agassi's Project Better Place sees the future in electric cars; shareholder resolutions related to climate change grow; Masdar opens solar plant in Germany; Coskata goes through the ringer; John McCain casts doubt on clean tech; Clean Energy Summit i


RIM Introduces the BlackBerry Pearl Flip 8220 Smartphone

RIM today unveiled the BlackBerry Pearl Flip 8220 smartphone, the first BlackBerry phone to come in the popular flip form factor. Here is more info: The new BlackBerry Pearl Flip provides flip phone fans with all the ...


Telescopes See Farther

Advances in adaptive optics are bringing the universe into focus.


Getting to know 24 hour Answering Services

Many different varieties of businesses have a central call center. Whether the reason of the call center is to offer an answering service or a live receptionist to help with a customers problem, most call centers are operated in a similar way. In order to be a eligible contender for a call center position, most hiring managers are searching for people who have excellent speaking skills, can exercise professionalism, and handle a busy environment.

Most companies prefer the representatives verbal communication be English however there is often more pay offered for those who can communicate another language fluently. Having persons on staff who fluently speak other languages can save the company a great deal of money because they do not have to use pricey translation lines. These abilities lend to the hectic but often satisfying environment that is referred to as a call center. A call center is an industry that constantly has to anticipate what may influence their business. They spend thousands of dollars attempting to predict how many calls they may accept in order to correctly staff as well as route calls based on call volumes and every operators performance plays a dynamic in those predictions.

Most positions are more than a telephone answering service for small businesses; usually the purpose of the position is to be a problem solver and much more. When working in a call center the expectation is that the representative who picks up the phone is the embodiment of the company, in fact for that customer they are the company. It is very important that every customer be treated with respect, diligence, and accuracy. The principal focus is to get the purpose of their call tended to and progress to the next customer. Most companies have a specified framework they like the call to fall within. Calls that are too short tend to demonstrate that not enough time was spent with the customer, yet calls that are too long cost too much profit.

It is an interesting balancing act that is subjective by call forecasting, staffing, and measuring statistics. There may be situations that require the individual to speak with a customer that is very upset and difficult to satisfy. Conversely, there are also customers who are just calling to chat and do not realize they are negatively impacting the representatives phone measurements, while the conversation grows so does the operators anxiety. Regardless, it can often be a very demanding job for many who choose to take on a position at a call center, but if the customer is affected in a way that only that representative could have assisted them, it often makes the representative feel as though they have made a positive difference.



Tanya Wiseman writes articles for:<br><a href="http://www.concordecommunications.com/clients.html">Call Centers</a><br><br>Or see more information on this blog:<br><a href="http://communications.jometro.com">Articles about Answering Services</a>


Men's basketball: Extra gear

Men's basketball: Extra gear STORRS — For a guard on the University of Connecticut basketball team, there are few higher compliments from the head coach than a comparison to Khalid El-Amin. Besides the obvious basketball and leadership skills that El-Amin used to help the Huskies win the 1999 national championship, UConn coach Jim Calhoun marveled at his never-ending ... (Read on Source)


Road Emissions Dominate Global Transport Emissions

The world?s car park is growing. It has become so big that the impact of emissions from today?s road traffic on the global temperature in 2100 will be six times greater than that from today?s air traffic.


Branding a Force

I have in my hot little hand a two-page handout that I got at the recently concluded Dreamforce 2008 event in San Francisco. With all the excitement about the election and the economy, as well as this day job I have, I had not really taken the time to peruse it. A quick glance a couple of weeks ago told me that the company had added a new color -- blue -- to its logo, but closer inspection reveals that it isn't just the color.


There Can Be Only One... Taj Mahal?

A bunch of folks have been sending in the story from late last week about how India is protesting a wealthy Bangladeshi's plan to build an exact replica of the Taj Mahal, claiming that India has some sort of "copyright" on the building. Of course, it's not actually a "copyright," and no one seems able to present a single shred of evidence as to what law would prevent someone in an entirely different country from copying the building. The reality is that there isn't likely to be any such law, and even if there were, it wouldn't hold any sway in another country. However, this is yet another case, such as the Lebanese attempt to claim ownership of such popular foods as falafel and hummus, where, in the pursuit of national pride, some people seem to ignore any rational thought.

Permalink | Comments | Email This Story



Movers & Shakers: Tuesday's biggest gaining and declining stocks

Among the companies expected to see active trading in their shares Tuesday are CIT Group, ProLogis and Red Hat Inc.


Shifts for Enterprise Linux, Green Networks in '09

Internet News: "What's ahead in the coming year? Open source giants' latest releases and security- and energy-conscious networks, to start!"